1.88 GB | 5min 56s | mp4 | 1280X720 | 16:9
Genre:eLearning |Language:English

Files Included :
1 -Course Introduction.mp4 (47.09 MB)
2 -What's Included In This Course.mp4 (19.36 MB)
3 -How to Use This Program.mp4 (26.42 MB)
4 -Course Agenda.mp4 (26.65 MB)
1 -Section 1 Introduction Selling Mindset.mp4 (6.46 MB)
2 -1 Introduction to Mindset.mp4 (24.39 MB)
3 -2 Selling Is Not Bad.mp4 (36.62 MB)
4 -3 The Delighted Customer.mp4 (29.67 MB)
1 -Section 2 Introduction Customer Service.mp4 (8.73 MB)
2 -4 Greeting - Part 1.mp4 (34.46 MB)
3 -4 Greeting - Part 2.mp4 (33.65 MB)
4 -5 Handling the Telephone - Part 1.mp4 (41.29 MB)
5 -5 Handling the Telephone - Part 2.mp4 (31.45 MB)
6 -6 Approach and Reapproach - Part 1.mp4 (37.72 MB)
7 -6 Approach and Reapproach - Part 2.mp4 (36 MB)
8 -7 Determine Customer Needs - Part 1.mp4 (30.7 MB)
9 -7 Determine Customer Needs - Part 2.mp4 (41.3 MB)
1 -Section 3 Introduction Basic Selling Skills.mp4 (6.94 MB)
2 -8 Stand Up & Look Up - Part 1.mp4 (33.56 MB)
3 -8 Stand Up & Look Up - Part 2.mp4 (30.55 MB)
4 -9 Face the Entrance - Part 1.mp4 (31.8 MB)
5 -9 Face the Entrance - Part 2.mp4 (25.16 MB)
6 -10 Serve More Than One Customer - Part 1.mp4 (33.53 MB)
7 -11 The Selling Attitude - Part 1.mp4 (39.63 MB)
8 -10 Serve More Than One Customer - Part 2.mp4 (31.93 MB)
9 -11 The Selling Attitude - Part 2.mp4 (31.53 MB)
1 -Section 4 Introduction Advanced Selling Skills.mp4 (7.67 MB)
2 -12 Suggestive Selling - Part 1.mp4 (36.51 MB)
3 -12 Suggestive Selling - Part 2.mp4 (32.82 MB)
4 -13 Product Knowledge.mp4 (99.48 MB)
5 -14 Adding On.mp4 (92.74 MB)
6 -15 Observing the Customer - Part 1.mp4 (39.47 MB)
7 -15 Observing the Customer - Part 2.mp4 (27.24 MB)
8 -16 Fitting Room Service.mp4 (93.28 MB)
1 -Section 5 Introduction Close The Sale.mp4 (6.14 MB)
2 -17 Closing the Sale.mp4 (130.25 MB)
3 -18 The Ideal Customer - Part 1.mp4 (65.16 MB)
4 -19 Thank the Customer - Part 1.mp4 (59.25 MB)
1 -Section 6 Introduction After-Sales Service.mp4 (6.76 MB)
2 -20 Handling Customer Returns - Part 1.mp4 (46.56 MB)
3 -20 Handling Customer Returns - Part 2.mp4 (33.12 MB)
4 -21 Handling Difficult Customers - Part 1.mp4 (43.19 MB)
5 -21 Handling Difficult Customers - Part 2.mp4 (43.58 MB)
6 -22 Reward Employees.mp4 (64.5 MB)
1 -Coaching Before - Part 1.mp4 (31.28 MB)
2 -Coaching Before - Part 2.mp4 (39.79 MB)
3 -Coaching During - Part 1.mp4 (37.65 MB)
4 -Coaching During - Part 2.mp4 (45.62 MB)
5 -Coaching After - Part 1.mp4 (28.47 MB)
6 -Coaching After - Part 2.mp4 (39.14 MB)]
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