General Code of Conduct

What you'll learn

Learners will be able to explain the requirements for fair client treatment and disclosure as stipulated in the FAIS GCOC

Learners will demonstrate the ability to identify and manage conflicts of interest in line with FAIS regulations.

Learners will understand the ethical responsibilities of Financial Service Providers (FSPs) and representatives as mandated by the FAIS General Code of Conduct.

Learners will be able to outline the proper record-keeping and reporting practices required for FSPs under FAIS regulations.

Requirements

There are no pre-requisites for this learning activity. You will learn everything you need to know in the course.

Description

Get ready to ace your FAIS RE1 or RE5 exam with this in-depth course focused on the General Code of Conduct—a critical learning area in the regulatory exams. Whether you're preparing to become a Key Individual (RE1) or a Representative (RE5), understanding the General Code of Conduct is essential for providing compliant, ethical, and client-centered financial services.This course offers detailed coverage of key topics within the General Code of Conduct, including client protection, ethical responsibilities, conflict of interest management, and compliance obligations. You'll engage with practical examples and quizzes that reinforce the knowledge needed to ensure you meet the FAIS Fit and Proper requirements.What you'll learn:Master the requirements of the General Code of Conduct under the FAIS Act.Identify and manage conflicts of interest in your role as an FSP or representative.Ensure ethical behavior and client protection in line with FAIS regulations.Understand proper record-keeping and reporting obligations for FSPs.Who is this course for?Key Individuals preparing for the FAIS RE1 exam.Representatives preparing for the FAIS RE5 exam.Financial professionals seeking to solidify their understanding of the General Code of Conduct.By the end of this course, you will have the knowledge and confidence to tackle General Code of Conduct questions in the FAIS RE1 or RE5 exam, ensuring your success on the first try.Enroll now and start mastering the FAIS General Code of Conduct for your RE1/RE5 exam!

Overview

Section 1: Introduction

Lecture 1 Definitions

Lecture 2 Task 4: QC1: Describe the general and specific duties of a provider.

Lecture 3 Task 4: QC2: Describe what could possibly be a conflict of interest

Lecture 4 Task 4: QC3: Define the requirements and impact of the disclosure rules on FSPs

Lecture 5 Task 4: QC4: Apply the requirements of the General Code of Conduct for FSPs

Lecture 6 Task 4: QC5: Disclosures that need to be made before rendering a financial serv

Lecture 7 Task 4: QC6: Disclosures that must be made when rendering a financial service

Lecture 8 Task 4: QC7: Disclosures regarding the provider, product supplier and financial

Lecture 9 Task 4: QC8: Explain the specific disclosure requirements regarding fees and com

Lecture 10 Task 4: QC 9: Apply disclosure requirements in terms of financial services.

Lecture 11 Task 4: QC 10: Process of advice

Lecture 12 Task 4: QC 11: Requirements when a Rep receives custody of financial products

Lecture 13 Task 4: QC 12_13: Complaints handling

Lecture 14 Task4: QC14: Requirements when terminating an agreement.

The target learners for this course are individuals preparing for the the FAIS RE1/ RE5 (Regulatory Exams).