Improve your relationships, influence and career by becoming a better listener. A concise listening course.

What you'll learn

Learn 15 specific and actionable guidelines to becoming a better listener.

Recognize 3 types of conversations (emotional, logical and informational).

Use the 5-step listening process to find areas where you can improve.

Improve how you evaluate the message and respond to a speaker.

Improve how well you understand and remember what you hear.

Requirements

You can benefit from this course without any prerequisites.

Description

This concise course was carefully designed to present only the most important aspects of listening to ensure that you get the greatest benefit in the shortest time. The course was also deliberately presented in simple terms to make it easier to learn and remember.15 specific and actionable guidelines to improve your listening skills are presented and structured around the 5-step listening process. If you practice and apply these guidelines, you will become a better listener.At work, you listen to your boss, colleagues, suppliers, and customers. At home, you listen to your family and friends.You listen to podcasts, online courses, and professors, to improve your knowledge.Suffice it to say, you listen a lot.By becoming a better listener at work, you improve your chance of getting a promotion or growing your business; by becoming a better listener at home, you improve your relationships with your family and friends; and by becoming a better listener in general you become a better learner.If you improve your listening skills, even a little bit, you will improve all these aspects of your life. Therefore, the benefit from becoming a better listener adds up and compounds over time making it worth the effort.Take a look at the sample videos and get started on improving your listening skills.

Overview

Section 1: Introduction

Lecture 1 Why become a better listener?

Lecture 2 How specifically will you benefit from becoming a better listener?

Lecture 3 Course information and structure

Section 2: What type of conversation are you having?

Lecture 4 What type of conversation are you having?

Lecture 5 Is this an emotional conversation?

Lecture 6 Is this a logical conversation?

Lecture 7 Is this an informing conversation?

Section 3: The 5-step listening process

Lecture 8 The 5-step listening process

Section 4: Step 1: Receiving

Lecture 9 Step 1: Receiving

Lecture 10 To improve: Focus your attention

Lecture 11 To improve: Remove distractions

Lecture 12 To improve: Do not interrupt

Lecture 13 Summary

Section 5: Step 2: Understanding

Lecture 14 Step 2: Understanding

Lecture 15 To improve: Avoid assuming you understand

Lecture 16 To improve: Ask questions

Lecture 17 To improve: Rephrase or paraphrase

Lecture 18 Summary

Section 6: Step 3: Remembering

Lecture 19 Step 3: Remembering

Lecture 20 To improve: Focus on the main idea, structure and categorize

Lecture 21 To improve: Connect new information with what you already know

Lecture 22 To improve: Repeat to remember

Lecture 23 Summary

Section 7: Step 4: Evaluating

Lecture 24 Step 4: Evaluating

Lecture 25 To improve: Resist evaluating until you understand

Lecture 26 To improve: Separate the facts from opinions

Lecture 27 To improve: Identify any biases, self-interests or prejudices

Lecture 28 To improve: Recognize false reasoning or fallacies

Lecture 29 Summary

Section 8: Step 5: Responding

Lecture 30 Step 5: Responding

Lecture 31 To improve: Use varying listening cues

Lecture 32 To improve: Own your responses

Lecture 33 To improve: Resist responding to feelings with problem solving

Lecture 34 To improve: Avoid completing the speakers thoughts

Lecture 35 Summary

Section 9: Final words, the work is not done yet.

Lecture 36 The work is done yet, good job on completing this course

Lecture 37 Part 2, when to break the rules (or guidlines), coming soon

If you want to become a better listener, this course is for you.