Get an understanding of Retail Banking, services they provide, products they offer with ample examples

What you'll learn

Definition of retail banking

Structure of retail banking

Products and Services

Regulation

Deposit Protection

Examples

Core products: savings, current, and deposit accounts

Loans, mortgages, and overdrafts

Credit cards and personal

Foreign exchange services

Insurance

Wealth Management offerings

Banking regulations and consumer protection

Requirements

Interest in finance or banking

Basic computer literacy

Willingness to learn financial concepts

Strong communication skills

No prior banking experience required

Description

Overview of Retail BankingRetail banking is at the heart of every economy. It's where individuals manage their finances, access credit, save for the future, and build financial security. This course, Financial Services – Overview of Retail Banking, provides learners with a foundational and practical understanding of the products, services, operations, and regulatory framework that define modern retail banking.Whether you're a budding finance professional, entrepreneur, student, or someone looking to navigate the banking world with confidence, this course will equip you with critical knowledge and practical insights, illustrations and examples. You'll learn how savings, deposit and current accounts work, the various types of each of these, features, the role of credit cards and personal loans, how mortgages work - high level and how banking services will need to continue to look at ways to remain, increase their focus and be customer-centric in the digital age. I also discuss the importance of digital technology in the current world, how banks are deploying technology and other potential future trends. What you will learn:Definition of what retail banking isStructure of retail bankingSavings accountsCurrent accountsDeposit accountsLoansMortgagesOverdraftsCredit cards and personal loansForeign exchange servicesInsurance wealth management offeringsDigital and mobile banking platformsRegulatory environmentBanking regulations and consumer protection and so much more. Who this course is for?StudentsEntry-level finance professionalsEntrepreneursCustomer service agentsBanking internsBusiness analystsFinancial coachesSME ownersInvestorsCareer changersMarketing professionals in financeCompliance officersTech professionals in fintechBank tellersAdministrative assistants and everyone. Please, feel free to connect and provide feedback. Best regards, Baba Oyewole FCCA

Overview

Section 1: Introduction

Lecture 1 Introduction

Lecture 2 What is Retail Banking?

Section 2: Retail Banking Structure and Features

Lecture 3 Retail Banking Structure

Lecture 4 Key Features of Retail Banking Business

Section 3: Products and Services in Retail Banking

Lecture 5 Introduction to Products and Services in Retail Banking

Lecture 6 Deposit Accounts

Lecture 7 Savings Accounts

Lecture 8 Current or Checking Accounts and Overdraft

Lecture 9 Home Mortgages

Lecture 10 Personal Loans and Credit cards

Lecture 11 Insurance

Lecture 12 Foreign Exchange (FX)

Lecture 13 Other Services

Lecture 14 More recent additions to Retail Banking Services

Section 4: Regulatory Environment for Retail Banking

Lecture 15 Regulators, Regulations and Jurisdictions - Examples

Lecture 16 Deposit Protection Schemes

Section 5: Future Trends

Lecture 17 Future Trends

Entry-level finance professionals,Entrepreneurs,Students,Customer service agents,Banking interns and apprentices,Business analysts,Financial coaches,SME owners,Investors,Career changers,Marketing professionals in finance,Compliance officers,Tech professionals in fintech,Bank tellers,Administrative assistants